Privacy Policy

Last updated: March 2025

At Réforme Interiors, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us about our services.

1. Who We Are

Réforme Interiors is operated by Lucy Phillips as a sole trader in the United Kingdom. We provide bespoke interior design services.

2. What Information We Collect

When you use our website or contact us, we may collect the following information:

  • Your name

  • Your email address

  • Your message or enquiry

  • Any other information you choose to share

We do not collect payment details or store cookies for marketing purposes.

3. How We Use Your Information

We use your information to:

  • Respond to your enquiry

  • Provide you with information about our services

  • Communicate with you regarding a potential or ongoing project

  • Maintain basic business records as required by law

We do not share your personal data with third parties for marketing purposes.

4. Lawful Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on your consent or our legitimate interest in responding to your enquiry as the lawful basis for collecting and using your information.

5. How We Store Your Data

Your data is stored securely on our email platform and contact form management system (via Squarespace). We take reasonable steps to protect your information from loss, misuse, and unauthorised access.

6. How Long We Keep Your Data

We retain personal information only for as long as necessary to fulfil the purpose it was collected for—typically until your enquiry is resolved or your project is complete, unless legal obligations require longer retention.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw your consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

To make a request, contact us at: lucy@reformeinteriors.com

8. Third-Party Services

This website is hosted on Squarespace, which may collect anonymised data such as IP addresses or browser types to help monitor site performance. We do not use third-party analytics or cookies for tracking purposes at this time.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website with the updated date noted above.

10. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: lucy@reformeinteriors.com